Payment Policy

This Payment Policy explains how payments are accepted and processed on this website.

Accepted Payment Method

We currently accept payment through PayPal only.

When you place an order, you will be directed to PayPal or a PayPal-supported checkout environment to complete your payment securely. We do not directly store or process your full payment card details on our own servers.

Payment Authorization

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all information provided is accurate, current, and complete.

Pricing and Currency

All prices displayed on this website are listed in U.S. Dollars (USD).

Unless otherwise expressly stated on the product page or checkout page, prices shown for products do not include any separately calculated sales tax that may apply based on the shipping destination. Any applicable tax will be shown at checkout before you complete your order.

We provide free standard shipping on all eligible orders within the United States. There are no optional shipping upgrades offered on this website at this time.

All charges that apply to your order, including product price and any applicable taxes, will be displayed before you submit payment.

Order Confirmation

After a successful payment, you will receive an order confirmation email containing the basic details of your purchase. If you do not receive a confirmation email within a reasonable time after checkout, please contact us.

Payment Review and Fraud Prevention

To protect customers and our business, orders may be subject to payment verification, security screening, or fraud prevention review. If additional verification is required, shipment may be delayed until the review is completed.

Cancellations and Payment Processing Fees

If you request cancellation before an order has been processed or shipped, we will review the request and, where cancellation is possible, we will cancel the order.

Please note that in certain cases, third-party payment processors, payment gateways, banks, or financial institutions may retain non-refundable transaction or processing fees. These fees are charged by third-party payment service providers for processing the original payment transaction and may not be returned to us when a transaction is reversed. For this reason, the refunded amount may be reduced only to the extent such non-refundable third-party charges apply and are legally permitted.

If an order has already been processed for shipment or shipped, cancellation may no longer be available and the order will instead be handled under the applicable return and refund policy.

Refund Method

Approved refunds are returned to the original payment method used for the purchase. Because we accept PayPal only, approved refunds are typically returned through the same PayPal payment route used for the original transaction.

If you have any questions about payment or billing, please contact us at support@owalaliife.shop.